FAQ

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- Orders will be shipped out 3-5 business days latest after a payment has been made.

- After your package has been officially shipped and processed within USPS, we are no longer responsible for shipment. This does include postal delays due to weather or any circumstances that we cannot control.

- We aim to give you the fastest processing and shipping possible because we love our customers and appreciate your support. Please keep in mind we are a small business. Thank you for your patience. 

- All sales are final. Unfortunately, we are unable to cancel your order once it has been paid for and placed.

- If for any reason you are charged twice for the same product feel free to contact us. However, if it was only processed once in our system we cannot give you an extra refund, this is on your banks end and beyond our control, please make sure to call them,

-  We always make sure to ship out our products in good quality for our customers.  However, we are not responsible if items were damaged in the hands of USPS.

- Due to sanitary reasons, we do not accept returns.

- Unfortunately, if your package is lost in the hands of USPS, we are not responsible because that is out of our control. If this occurs, you must contact the postal service directly as soon as you can.

- Please make sure all shipping information is accurate. We are not responsible if you made a mistake with your address or contact information. 

—  You can message our Instagram @opulentbabecosmetics if you have any questions regarding your order, however you must be following our Instagram in order for the message to go through or be seen.  You may also email darlene@opulentbabecosmetics.com or text the business phone number 626-605-6966